Utilities & Banking

It is advisable for students to take care of as much of this business as possible prior to arrival on campus. We hope this information is helpful as you plan for your smooth transition to ESF.  

Telephone, Cable, and Internet Service

Syracuse University Housing:  All students living in Syracuse University housing are provided with telephone, cable television, and ResNET services - no sign up necessary. You must, however, provide your own Touch Tone telephone, television, and personal computer to take advantage of each of these services.  Each student living in University housing will be charged a  Student Communications Fee each semester. Through this arrangement, you receive these services together at a significantly lower cost than if these services were subscribed to separately.  If you wish to make long distance calls from your room, you will receive a personal billing number that you will use with PaeTec, the University's long distance provider. Calls made this way will be billed separately to each student. You also have the option to use toll free and calling cards to place long distance calls. Voice mail services will be available through the University's Telecommunications Department. For more information regarding telephone or cable television services, please contact the Telecommunications Department at 315-443-4730 or visit their website.  For more information regarding ResNET, please contact Computing and Media Services at 315-443-2677 or visit their website.

Off-Campus Housing (from SU's Office of Orientation and Off-Campus Program Handbook): 

• Telephone:  To order telephone service, contact Verizon at 315-890-7100. When you call to order your phone service, the Verizon service representative will ask for the following information:
  • Your complete name and address
  • The kind of service you are requesting
  • The name of the long-distance carrier you have chosen
  • How you would like your directory listing to appear
  • Your previous address and telephone number
  • Other credit information that will be kept strictly confidential
• Gas and Electricity:  To have your electric and/or natural gas service turned on, contact National Grid at 1-800-642-4272, or visit National Grid's website. When you call to order your electric and/or natural gas service, the National Grid service representative will ask for the following information:
  • Your complete name, address, and telephone number
  • The kind of service you are requesting
  • When you would like the service connected
  • Social Security number, driver's license number, credit card number, or student I.D. number
  • If you have had Niagara Mohawk service in your name, the representative will ask for your previous address
• Cable/Internet Service: To obtain cable service, contact Time Warner Cable at 315-634-6000. When you call to order cable service, the Time Warner Cable representative will ask for the following information:
  • Your complete name, address, and telephone number
  • The kind of service you are requesting
  • If you have had Time Warner Cable service in your name, the representative will ask for your previous address

Banking Information

There are many banks in the Syracuse area and those located near the campus are used to handling student accounts and business. In addition to the banks, there are ATMs located throughout the SU campus and in the basement of Bray Hall at ESF. 

Below is contact information for a number of local financial institutions.

Financial Institution	Address	Phone #
Alliance Bank, N.A.*	101 Marshall St.	315-703-1300
Chase Manhattan Bank*	649 S. Crouse Avenue	800-935-9935
Bank of America	Tecumseh Road	800-841-4000
HSBC*	1004 E. Adams Street	315-476-2530
Key Bank	215 Tecumseh Road	800-539-2968
M&T Bank*	725 Irving Avenue	315-422-2121
SEFCU (a Federal Credit Union)*	721 S. Crouse Avenue	800-727-3328
Syracuse CoOp Federal Credit Union	723 Westcott Street	315-471-1116

*Within walking distance to campus