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Telecommunications

The telecommunications department, located in the lower level of the Physical Plant & Facilities building, operates and maintains the SUNY-ESF campus phone and voicemail systems, and is responsible for all telephone and network communications wiring and cabling throughout the entire main (Syracuse) campus, as well as the regional properties.

The telecommunications department also assists with maintenance of the fire alarm system, but if you experience a fire alarm issue on campus, please notify University Police at ext. 6666.

Contact

From 7:00am – 3:30pm, contact:

NOTE: The goal of the telecommunications department is to avoid any disruption of service and prevent problems by detecting and correcting them before they occur.  To that end, we plan routine maintenance and updates for periods during the year that will have the smallest impact possible for faculty and staff on campus. However, it is not realistic to believe that either our systems or those of our carriers will not, at times, fail.  So, when both planned and unplanned disruptions do occur, we will inform the campus community via email and attempt to restore service as soon as possible.