Skip to main contentSkip to footer content

Helpful Links and Hotlines

Helpful Hotlines

 a local, Syracuse-based, 24-hour counseling, referral, and 24 hour suicide crisis line.
1-800-342-AIDS or 1-800-822-7422
The first number is the Center for Disease Control's National AIDS Hotline, providing information about transmission of HIV, Safe Sex, and referrals for counseling and testing, the second is Project Inform's HIV/AIDS Treatment Hotline.

Suidice Prevention Guide
1-800-DON'T CUT
This hotline is sponsored by the group Self-Abuse Finally Ends. (S.A.F.E.) and it provides information about self-injurious behavior. Available 8 am - 4 pm M-F. This is not a crisis line.
National Child Abuse Hotline
Panic Disorder Informational Line
NYS Domestic & Sexual Violence Hotline
English: 1-800-942-6906
TTY: 1-800-818-0656
Spanish: 1-800-942-6908
TTY: 1-800-780-7660
Elder Abuse Information Hotline:
Addiction Center:

Empire Plan Nurseline

Call 1-877-7NYSHIP (1-877-769-7447)

Have a health question on your mind? Speak with experienced regisered nurses 24/7.

When a health concern arises, why wait, why worry, if you don't have to? Our nurses can give you the information and support you need. Call for answers to your health questions --- day or night --- at no cost to you. After all, peace of mind shouldn't have to wait.

Our caring, experienced nurses are available to help you:

  • Determine if self-care is right for your needs. Also, nurses can give you tips on how to treat minor illness or injuries at home.
  • Choose appropriate care --- whether it's a trip to the ER, urgent care center or doctor's office.
  • Understand your treatment options and decide what questions to ask your doctor.
  • Find doctors or hospitals that meet your needs and preferences.
  • Identify possible medication side effects and interactions.
  • Learn what health screenings you may need.

Get help from nurses who care --- call any time, 24/7.

For informational purposes only. Nurses can't diagnose problems or recommend specific treatment. They are not a substitute for your doctor's care.

Helpful Links

New York State Links

National and Statewide Links

Insurance Information

Associations, Support and Self-Help