e s f home link - e s f college of environmental science and forestry
e s f home link - e s f college of environmental science and forestry

Student Complaint Information

Students should attempt to resolve any issues or complaints directly with ESF.  See the ESF Student Handbook for more information.

In the event grievance procedures have been followed and all avenues of appeals exhausted and documented, and the issue remains unresolved, it is the right of a New York State resident to file a complaint with the New York State Education Department's Office of College and University Evaluation.  As a SUNY college, that complaint should be directed to SUNY Central Administration as per the NYSED instructions.

ESF is accredited by the Middle States Commission on Higher Education (MSCHE), 3624 Market Street, Philadelphia, PA 19104 (267-284-5000). MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation. In the event grievance procedures at the college have been followed and all avenues of appeals exhausted and documented, and the issue remains unresolved, students also may file a complaint with ESF’s accrediting agency. Information and procedures can be found in the last section of the MSCHE Polices, Guidelines, and Procedures webpage.

New York State is a member of the State Authorization Reciprocity Agreement (SARA) and ESF has been a participating institution since 2017.  SARA enables ESF to offer its online courses and programs to students residing in other SARA states (currently AL, AK, AZ, AR, CO, CT, DE, DC, FL, GA, GU, HI, ID, IL IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY).  In the event grievance procedures have been followed and all avenues of appeals exhausted and documented, and the issue remains unresolved, online students in a SARA state may file a complaint with the New York State Education Department's Office of College and University Evaluation New York's SARA Portal Agency.  As a SUNY college, that complaint should be directed to SUNY Central Administration as per the NYSED instructions.

California is currently not a SARA member.  As an out-of-state public institution without a physical presence in the state, ESF can still enroll CA students in online courses and programs.  In the event grievance procedures have been followed and all avenues of appeals exhausted and documented, and the issue remains unresolved, online students in California may file a complaint with the California Department of Consumer Affairs.

You can also view a full list of the higher education authorization and complaints portal agency along with SARA affiliation status for each state.